All you need to do is contact us with a photo of the broken levers and an explanation as to what happened (we'll use this information for product development). After that, we'll send you a replacement pair completely free of charge.

Yes, both our Multi-Tools use standard 1/4" hex bits. If you'd prefer a different combination of tools, you can order these separately online.

Yes, our SaddleGuard uses a simple velcro strap system which is compatible with any bike setup.

No, we don't sell our products through larger retailers like Halfords & Wiggle, as we like to keep our selling price as low as possible. There is therefore no room to offer large retailers a large discount, so we sell direct through our own website instead.